Best Buy culture
Be amazing culture
Our company truly embraces and empowers our people to resolve issues, find solutions, and create processes that elevate how our customers and employees experience Best Buy.
Our Be Amazing customer service philosophy asks every single employee to show up each day and imagine how he/she can play a role in creating "amazing" for each of our customers.
The customer is at the centre of everything we do. By placing our customers first, we build strong, lasting relationships – relationships that we never want to take for granted. Every day, our goal is to identify what our customers want and do our very best to fulfill their needs. Here are a few examples of what that looks like in action!
Values are fundamental to any successful company. They provide guidelines for how we act, behave, interact with customers, and make decisions. Best Buy is founded on four core values.
We believe that these values inspire the greatness within each of us.
We believe you already share these values as well. That is, after all, why you're here.
At Best Buy we're proud and fortunate to be led by some of the brightest minds in the industry. Our leadership team knows that our people are our biggest assets and our most significant competitive advantage. We invest heavily in unleashing the power of our people and their strengths.
You will discover that we have a rich history of incredible highs and some rocky times too, but through it all we have come out on top. We are well on our way to becoming Canada's leading multi-channel retailer and now you get to play a part in that!